Shipping Information

Skin Friend is an Australian company based on the Gold Coast. We are committed to supplying our customers with quality products that are Made in Australia.

We post orders on Mondays, Wednesdays and Fridays. 

Australian Shipping

  • Standard shipping: $8 (or $6 if you live in Queensland)
  • Free standard shipping on Australian orders over AU$150
  • Australian Express Post shipping: AU$12

Australian orders are charged GST, which is included in the displayed price.

Once you receive your tracking number from us, you can track your parcel via the Australia Post website here. Please check this a few days after your order has been sent. 

How to contact us

You can contact us via or call 07 5650 1107 during office hours. The best time to call is between 9am and 5pm on a Monday, Wednesday or Friday (AEST) when our staff are working on reception. For a fast response, send us an email as our staff also work remotely from Monday to Friday.